How to complain about Misleading Advertising
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If you believe that a web site has provided you with misleading or false information then you should report the website to the Advertising Standards Authority. You can find full details of how to make a complaint on their website: www.asa.org.uk.
If you actually bought insurance on the web site which you want to complain about, then you need to deal with the company direct and address your complaint to their Compliance Director.
